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Latest reviews

over 2 years ago
Timing belt/chain ,  Skoda Octavia 2010
Excellent, reliable and friendly service.......

Volkswagen Group Specialists - Jan 12

Thankyou matt, any time.
all the best
Lee
over 2 years ago
Brakes ,  MINI HATCH 2005
Quick, easy, friendly, no problems

Volkswagen Group Specialists - Jan 12

Thankyou for the good review, more than happy to help any time.
almost 3 years ago
Brakes ,  Volkswagen Golf 2002
Extremely competitive pricing and work completed to a high standard.

Volkswagen Group Specialists - Sep 24

Thank you very much for your review Jay.
Were here any time you need us, pop in any time.
almost 3 years ago
Other jobs ,  Seat Leon 2003
Excellent service, very professional experience. Price quoted was honoured despite my slight error in the job description. Car was collected and returned same day once issue had been resolved. Will certainly use this garage again and would recommend highly to anyone with any car from the VW group range.

Volkswagen Group Specialists - Sep 01

Thank you very much.
I'm glad you had a good experience with us and we look forward to seeing you again next time.
Please feel free to pop in any time for a tea or coffee.
almost 3 years ago
Servicing ,  Volkswagen Golf 2007
The most friendly and professional garage I've ever been to, I look forward to using again! They offered to collect free of charge but I wanted to meet them. As soon as I got there I got tea and cake and chatted for ages. They really knew there stuff and were very enthusiastic about my car, the workshop looked great and was very clean and tidy. I was grateful that although they look very busy, they spent loads of time with me. All genuine parts were also used, they showed me there stock room too, all genuine. Very impressed! Thanks Guys!

Volkswagen Group Specialists - Aug 24

Thanks Joe, We really do try hard and its nice to know its appreciated.
Pop in any time your passing for tea and cake!!!

VGS
The Volkswagen Group Specialists.

VGS are independent Volkswagen – Audi – Seat – Skoda Specialists.

We Offer exactly the same services you would find in a main dealer, but on a much friendlier and personal Service.

We Guarantee to be at least 58% cheaper than a main dealer

We also guarantee to beat any fast fit centre, back street garage or independent specialists on price, quality & customer service and still use genuine parts.

Typically, Our customers come to us as an independent Volkswagen Group specialist because we have:

•Expertise in Volkswagen Group vehicles that is above and beyond what is normally found in the independent repairer marketplace

•A passion for your brand of vehicle

•Specialist knowledge built up over many years

•Access to specific technical information about your vehicle and vehicles parts

•Access to, and knowledge of, the genuine parts that will help keep your vehicle the way it was built

•Experience of your particular model or engine, which helps keep your bill to a minimum.

Our aim is to bring the professionalism and expertise of a main dealership to your doorstep but on a much friendlier level and at a fraction of the cost.

VGS is a small team of technicians who specialise in the Volkswagen Group which consists of Volkswagen, Audi, Seat and Skoda.
All our technicians are fully qualified and trained by Volkswagen Group Main Dealers and registered Volkswagen Group training centres and are currently up to date with all Volkswagen, Audi, Seat and Skoda Training and technical launches.

All work is carried out in our workshop in Keston near Bigginhill airport.

We also offer a mobile service, so we can come to you in one of our mobile workshops at a time and place to suit you for your convenience, We also offer extended opening hours and ‘out of hours working’ (by prior arrangement) as we understand some of our customers need their vehicles everyday of the week, (prices may differ within unsociable hours).
As Volkswagen group specialists, we only use genuine parts unless requested otherwise and all work carried out by us will come with a 2 year Guarantee.

We assign you your very own technician, giving you an opportunity to build a one to one relationship with them instead of dealing with call centres and help desks. We are aware that some mechanical workshops have a tendency to be an un-inviting environment with aggressive “rudeboi” mechanics forcefully telling you what your car needs.

Our Technicians are clean, well mannered and indeed well spoken.
We have made a clean, friendly environment that is in no way intimidating.
you will be welcomed by one of our Technicians with an offer for tea or coffee and they will sit with you to discuss your car.
Sound corny? we don’t care!!! we truly believe this is the way forward with the car industry!

Our aim is to bring the professionalism and expertise of a main dealership to your doorstep but on a much friendlier level and at a fraction of the cost.
You will find all our technicians to be polite, approachably, friendly and above all Honest.
Our technicians are not on a commission style wage so they will not try and sell you extra work that is not required (commonly associated with the motor trade), in fact our techs have a vested interest in the growth of VGS.

We understand that the way to keep customers is to be honest, courteous and spend time with the customer.
Our Technicians will go through whatever work they feel is required to be carried out and fully explain all proceedings.

We remind you that you are under no obligation to have any work carried out with us.
If we diagnose a fault on your car and you are in any doubt, we advise for your own peace of mind, you to seek a second opinion.

Thank you for using us, Your custom is genuinely appreciated.