In this paragraph, we will give you information on, which personal data about you we collect and for what purpose. We collect and manage data about you in compliance with the EU Parliament and Council’s The General Data Protection Regulation (GDPR) (EU) 2016/679 (“The General Data Protection Regulation (GDPR)”) with adjoining legislation acts as well as hereof derived national legislation (“The Data Protection Act”).
Autobutler is the data controller for your personal data that we collect. The data we collect is necessary, in order to give you access to and to be able to offer you this Service, to fulfill your requests, to optimise the webpage and to be able to market our own and our collaborators’ products and services towards you. The provider of the Service and data controller for managing your personal data is:
CVR no.: 32 89 17 99
DK-2400 Copenhagen NV
Tel.: +45 77 343 221
Email: [email protected]
We are not responsible for personal data that you choose to upload to the Service or for that information included in your communication with garages and other third parties.
The information that you upload via the Service or other passes on to garage etc., becomes the responsibility of the garage.
When you visit autobutler.co.uk, we automatically collect data about you and your use of the website autobutler.co.uk. This is e.g. data about what type of browser you use and information about your computer, your IP address and information about how you use the website, which pages you visit and what links you click, your traffic to and from the Service, referral URL addresses, ad data, standard weblog information and data collected via cookies, web beacons and technologies alike etc. The purpose is to optimise the user experience and autobutler.co.uk’s functionality as well as make targeted marketing. This handling of data is necessary for us to be able to attend to our interests in improving autobutler.co.uk as well as show you relevant offers. The legal basis for this data processing is The General Data Protection Regulation (GDPR) Article 6, in particular Point F of Paragraph 1.
When you sign up for our newsletter, we collect data about your name and email address and we register that you have asked us to send you newsletters with marketing material from us and our collaborators. The purpose of this is to meet your request and to be able to attend to our interests in delivering newsletters for you. The legal basis for this data processing is The General Data Protection Regulation (GDPR) Article 6, in particular Point F of Paragraph 1.
When setting up a profile on the Service, we ask you to inform us about a number of key data points, including your name, address, email and phone number. You must also state whether you are the co-owner or employed at a garage. You cannot set up a profile without giving us this information. You can choose to login via a facebook profile. When you choose such a login for the Service, we get access to the data which you have chosen to be publicly accessible on the social media in question to be able to validate you. The type of data and the extent of data, which we collect about you, will depend on how you have adapted your public profile. You can choose to add further data to your profile about your vehicle, including information about model, brand, data about usage and registration number. We need this information to be able to give you access to the Service and offer you the services connected to the Service, including and to be able to convey contact to garages, that will give you quotes for car repairs etc in accordance with your request.The legal basis for this data processing is The General Data Protection Regulation (GDPR) Article 6, in particular Point B of Paragraph 1.
Via the Service, you have the opportunity to upload your own material in the form of documents, e.g. MOT reports, invoices, pictures, etc. You have the opportunity to share this content with garages. You decide who should get access to these uploaded materials, and you are responsible to any materials that you upload and choose to share with others.
When you request quotes for a repair of your vehicle, data about your car’s registration number as well as the job you are requesting quotes for, are made accessible for the affiliated garages, so that they can assess the job and possibly make a quote for it. Your contact information is only passed on to the garage, if you accept a quote. The garage will hereafter be able to contact you via the email and phone number given by you. The legal basis for this data processing is The General Data Protection Regulation (GDPR) Article 6, in particular Point B of Paragraph 1.
When you communicate with us, including by email and phone, we collect the information you choose to give us as well as the advice or council that you are requesting. The purpose for this is to communicate with you according to your requests. The legal basis for this data processing is The General Data Protection Regulation (GDPR) Article 6, in particular Point B of Paragraph 1.
We only disclose your personal data with other data controllers to the extent it is described in our current terms. Besides this, no disclosure of personal data will occur without your explicit consent, unless we are obligated to do this, by law or any legal obligation resting on us, or it is necessary to a legal demand to be settled, made valid or be defended.
Furthermore, we receive or collect data about you and your vehicle from third parties and add these to our user information. This information can include data from car information pages with regard to vehicle specifications, public authorities and organisations such as the Ministry of Transport and the Driver and Vehicle Licensing Agency (DVLA), any additional contact information and information about you from other sources. The data on your vehicle is used to inform and call you in for any expected, upcoming repairs.
The information can be left in the hands of external collaborators, who treats the information on our behalf. We use external collaborators for among other things technical operations, maintenance and improvements of the Service, sending our newsletters as well as targeted marketing materials. These companies are data handlers and follow our instructions and they handle data that we are data controllers for. The data handlers cannot use this data for other purposes other than fulfilling the agreement with us and they are subject to confidentiality in this regard. We have written data handler agreements with all data handlers, who handle personal data on our behalf.
The companies in question have made the necessary technical and organisational security arrangements against the information being accidentally or illegally destroyed, lost or damaged, as well as becoming the knowledge of, misused by or is in any other way treated in conflict with The General Data Protection Regulation (GDPR) or in conflict with our instructions by any unauthorized persons.
With the aim to create transparency about the processing of your information, we must, as a data controller, inform you about your rights.
Right to insight
At any time, you have the right to request insight into our handling of your personal data, including which categories of information we have registered about you, which purpose the handling serves, categories of recipients of information etc. You have the right to get a copy of the personal data about you that we handle, and can extract an overview by logging into https://www.autobutler.co.uk/profile, and extracting it as a zip file. If you have other questions or would like more insight, you must send a written request to [email protected]. You may be requested to provide additional documentation to confirm your identity.
Right to retraction
You have the right to get a retraction on any incorrect personal data about you. If you become aware of any mistakes in the information that we have registered about you, we encourage you to make a written request to us, so that the information can be corrected. If you wish to exercise this right please email us: [email protected]
Right to be deleted
In some instances, you have to write to have all or some of your personal data deleted by us, e.g. if you retract a consent, and we are without any other legal basis for continuing the data processing. To the extent that a continued processing of your data is necessary, e.g. so that we we comply with our legal obligations or for a legal demand to be determined, made valid or be defended, we are not obligated to delete your personal data.
Right to limit the processing to storage
In some instances, you have the right to have the processing of your personal data limited to storage only , e.g. if you believe that the information we have about you is not correct.
Right to dispute
At any time, you have the right to dispute our processing of your personal data, with regard to direct marketing, including the profiling made to be able to target our direct marketing.
Furthermore, you have the right to, at any time, for reasons regarding your personal situation, make a dispute to the processing of your personal data, that we make based on our legitimate interests.
Right to retract consent
At any time, you have the right to retract consent given to us for processing your personal data.
Right to complain
At any time, you have the right to complain to the Datatilsynet, Borgergade 28, 5, 1300 Copenhagen K about our processing of your personal data. A complaint can be sent by e-mail to [email protected] or via the phone on +45 33 19 32 00.
If you wish to make use of one or more of your rights, please contact us at [email protected]. However, we do reserve the right to deny requests that are unfounded or excessive, especially if they are repeated, and we can also condition the reply with a fair fee.
Data collected about your use of autobutler.co.uk will be deleted no later than when you haven't visited the website for 5 years. The data is stored for 5 years since intervals between workshop visits can be up to, or above 5 years, and is a requirement in order for Autobutler's service to work as intended.
Data collected in connection with your signup for the newsletter will be deleted, when your consent for the newsletter is retracted.
Data collected in connection with your setting up of your profile will automatically be deleted, when you delete your profile [or if you haven't logged into your user profile in 5 years and if you do not log in within a month after we notify you, via the informed email address, that we intend to delete your profile. Messages on fora etc. will however still be available after deleting your profile.
Deleting your profile
You can at any time delete your profile and/or the information and material uploaded by you on the Service. When deleting your profile, please note that any messages on forums or notifications sent to other users will still be available for the recipients and that these messages and notifications will not be deleted. If your profile is inactive for more than 6 months or if you violate these terms and conditions, we reserve the right to delete or deactivate your profile and the information and material completely or partly uploaded by you.
We also reserve the right, without notice, to stop providing the Service and delete your profile in this case.
Deleting your personal data
You have the right to be forgotten and all personal information held by Autobutler deleted. If you wish to exercise this right please email [email protected].